We’ve just received word from Sprint that starting tomorrow, July 8, folks will no longer be able to call into telesales to order a Pre over the cold comfort of the phone. We’re told the move is being made so that the carrier “can focus inventory in sales channels where customers have the best opportunity to experience Ready Now, and we can deliver the best purchasing experience,” which can be interpreted a couple of ways: either telesales are hurting Sprint’s ability to properly stock local stores, they’re not happy with the out-of-box experience new customers are getting without the in-store VIP treatment, or a combination of the two. Feel free to continue calling Sprint if you just want to chat or talk about how your barbecue went on the 4th, of course — just don’t expect to get a Pre out of it.
Filed under: Cellphones, Handhelds
Sprint no longer selling Pre over the phone originally appeared on Engadget on Tue, 07 Jul 2009 23:09:00 EST. Please see our terms for use of feeds.
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